Reminders that go out — every time, on every channel
Email, text message, and phone notifications fire automatically the moment someone books, gets confirmed, or has an appointment coming up. No-show rates drop, the phone rings less.
Stops chasing reminders for you
The minute an appointment is created, confirmed, rescheduled, or 24 hours away, the right reminder goes out. No staff member sets it up. No one forgets. If a text fails to send (bad number, full inbox), we tell you exactly which one and why so you can call.
Customers can choose what they hear about
Each customer gets a simple preferences page where they can say "yes to appointment reminders, no to marketing" — or vice versa — for each channel. They're less likely to mark you as spam because they're only hearing what they signed up for.
Staff get the same control
Pros and managers each have their own preferences too. A pro who hates SMS can turn it off for themselves and keep getting email — without disabling SMS for the customers.
Everything in one inbox
Open the little bell icon at the top of any admin page and you'll see every event that needs your attention: pending bookings (with one-click Approve / Decline), confirmed appointments, cancellations, reward milestones. No digging through email to find what changed.
You own the SMS account
Text-message sends go through your own Twilio account. You sign up with Twilio directly, get your own phone number, and Twilio bills you directly at their published per-message rate. We never touch the money, never add a markup. Some platforms set up an SMS account on your behalf and bundle the cost into your monthly bill — that can be more convenient, but the underlying account belongs to the platform. With Atelier, the Twilio account is yours, the number is yours, and the message history stays with you if you ever leave us. Most operators spend a few dollars a month here.
Four things every Atelier tenant gets, on day one
- A brand-fit URL. Pick a vertical-branded subdomain on day one (yourshop.atelier.salon, .tattoo, .spa, .dance, .fitness, .golf, .dog, .pet, .skin, or seated.studio). Connect a domain you own any time — no upgrade tier.
- Every feature in the box. Forms, text marketing, loyalty, multi-location, staff profiles, blog, two-way calendar sync, no-show protection, waitlists, resource scheduling — included on day one. Most platforms charge separate monthly add-on fees for each, or lock them behind a higher-tier plan.
- Unlimited everything. Locations, staff, services, customers. Same bill with five team members as with fifty.
- A free directory listing. Every tenant is auto-listed in the public Atelier directory. New customers find you there and click straight through to your booking URL — no commission, no per-booking fee, no marketplace cut.
Start free. Take real bookings today.
$49 a month after the first month. Cancel any time. Bring your domain, your processor, your brand. Atelier handles the rest.